Panasonic Electric Works Co., Ltd.
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Overview
Panasonic Electric Works Co., Ltd. marketing, customer management, sales management, and activity management are all centrally managed using Salesforce. Actbee supports the overall operation of Sales Cloud, including related program development and the development of Lightning Web Components.
Services we provided:
Requirement Definition, System Architecture, Development, Verification, Release and Operation
Interview participants

Panasonic Electric Works Co., Ltd.

ACTBE Inc.

Challenges they faced
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The reason for choosing ACTBE Inc.
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Our approach
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Outcome
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* The content of the interview article is as of February 2024.
Background

At ACTBE Inc., we support the overall operation of Sales Cloud, as well as assist in related program development and the development of Lightning Web Components. We work closely with the operations team to provide support aimed at addressing the fundamental issues faced by Panasonic Electric Works Co., Ltd. Our goal is not just to build solutions but to ensure they are user-friendly and effectively utilized by the users. We strive for customer success by focusing on user engagement and providing thoughtful proposals.

Approach

We also provide development support for challenges that arise while operating Salesforce, specifically in areas where standard features or customizations cannot fulfill the requirements. Not only do we understand the requirements, but we also recognize the issues from a business perspective. Leveraging our extensive knowledge in building diverse systems, we construct solutions that consider functionality and versatility, ensuring scalability for future growth.

Outcome

We were responsible for the initial implementation support of Experience Cloud. By carefully developing the shared aspects with sales management and the presentation of data, we ensured the system was secure, harmonious, and scalable.

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